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| Return & Exchange Form |
Have Questions?
Email: janinejones@newzealandwoolsweaters.com |
| Step 1 Customer Information |
| Date of Original Order: |
| Ordered By: |
| Name: |
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| Address: |
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| City: |
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| State/Prov. |
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| Zip |
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| Email: |
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| Phone (Day): |
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| Phone (Evening): |
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| Shipped To: (If Different) |
| Name: |
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| Address: |
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| City: |
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| State/Prov. |
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| Zip |
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| Email: |
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| Phone (Day): |
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| Phone (Evening): |
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| *Please indicate where we should send your refund or exchange by circling the correct name and address above. |
Please select one of the options below:
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Exchange Item (Please complete exchange informaton below.) |
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Reimbursement |
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Gift Certificate |
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I am returning a gift. Please send: ____ Exchange ____ Gift Certificate |
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| Step 2 List item(s) you are returning, including reason code below. |
| Code # |
Description |
Item # |
Color |
Size |
Price |
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10 Too Small
11 Too Large
12 Arrived Too Late
13 Wrong Item Shipped |
14 Damaged in Shipping
15 Didn't Like Styling
16 Didn't Like Material
17 Didn't Like Color |
18 Faulty Zipper
19 Material Defect
20 Seam Defective
21 Marked or Soiled |
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| Step 3 Exchange Information. (Regular shipping charges waived on US exchanges only.) |
| Item # |
Color |
Size |
Description |
Price |
Quantity |
Total |
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| Step 4 Method of Payment |
Step 5 Return Address |
If the total value of your exchange or new order exceeds the valure of your return, please provide method of payment.
____ Gift Certificate
____ Check/Money Order Enclosed |
Please email us to obtain the return address you need to return your item(s). Enclose return form and merchandise in a securely wrapped package and return by mail or carrier. |
