| All wool and sheepskin products are shipped directly from New Zealand via International Airmail, with a delivery time of 10-14 business days. Sorry, no tracking available. All natural products are shipped directly from South Carolina via USPS Priority Mail. Delivery time is 2-5 business days. Returning Items We do offer a 30 day Money Back Guarantee if the item purchased is returned to us undamaged, less shipping & handling and a 15% restock fee. If, for any reason, you are unhappy with your purchase, please fill out a Returns Form. Please email janinejones@newzealandwoolsweaters.com for the complete address to send your returned item to. All returns will be processed in a timely manner. Print a Returns Form |